Open the booking and choose Cancel appointment. Add a word of explanation if you can: the client sees it.
- The client gets everything they paid through FeelPretty back, in full, and we tell them straight away.
- The same amount comes back from your Stripe balance. Stripe keeps its card fee, which comes off your next payment.
Please cancel as early as you can. Cancelling often may lead us to pause your page.
Need time off? Add it on your Hours page so nobody can book it in the first place.